Athabasca University

Digital Thesis Room >
Faculty of Graduate Studies >
Theses & Dissertations >

Please use this identifier to cite or link to this item: http://hdl.handle.net/10791/168

Title: Instructor behaviours that enhance student-instructor rapport in undergraduate e-learning
Authors: Rolfe, Anne-Marie
Supervisor(s): Dr. Patrick Fahy
Examining Committee: Dr. Cynthia Blodgett-Griffin
Dr. Craig Montgomery
Degree: M.Ed.(DE)
Department: Centre for Distance Education
Keywords: Rapport in distance education, Instructor behaviours, Rapport in e-learning,
Issue Date: 23-Jun-2015
Abstract: Research into the subject of rapport in an e-learning environment is limited. This research set out to further understand instructor behaviours that enhance student-instructor rapport in undergraduate e-learning at a Canadian Virtual University. Through a mixed-methodology the lived experiences of undergraduate students were examined. Based on the results the following are recommendations for those who would like to further develop their rapport building skills in an e-learning environment. Demonstrate understanding by providing constructive feedback; encourage your students with positive feedback. To demonstrate that you care, be helpful and reach out to students; to be fair, be transparent in your grading and provide feedback for improvement. Respect is demonstrated through professional, respectful communication that values the student’s experience. It is earned by being responsive and demonstrating your knowledge. Posting and keeping office hours, responding to inquiries (emails) quickly, clearly and fully all contribute to high-quality communication and enhance student-instructor rapport.
Graduation Date:  -1
URI: http://hdl.handle.net/10791/168
Appears in Collections:Theses & Dissertations

Files in This Item:

File Description SizeFormat
Anne-MarieRolfeFinal.pdf1.23 MBAdobe PDFView/Open

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.


Athabasca University Library
Athabasca University Library
Hours: Monday-Friday 8:30am-4:30pm (MT)
Phone: 1-800-788-9041
Fax: 780-675-6477
E-mail: library@athabascau.ca